![]() Click on the Search icon ( ) in your Windows Task Bar.Please follow one of the methods explained below.Ensure that the required antivirus exclusions are in place.In such cases, it is necessary to clean the updates repository folder and initiate a fresh download from the GFI Website, following the steps below. The rest of the possible causes are the updates repository problems, like folder corruption or stuck old updates disrupting automatic updates, which in turn means that the agents not updating as well. If this test fails, it is usually due to proxy settings, network firewall blocking access, or DNS resolution issues - troubleshoot the root cause with your network and security teams. You can check this by trying to open in the Internet Explorer browser from the GFI LanGuard server. If you are not using the latest product version - Upgrade the GFI LanGuard.Īnother reason for automatic update failures can be the environmental changes preventing the LanGuard server from reaching the GFI Update servers. The updated definitions are only provided to the latest versions of the product that are released. One of the most common root causes for the LanGuard automatic updates failing is running an older LanGuard build. This article describes the process of clearing the LanGuard updates repository folder and manually performing a full program update. This leads to agent updates failing, missing patches not being detected, and affects the completeness of the scanning and remediation operations on network machines. ![]() You noticed that the LanGuard server fails to automatically get current updates, download the latest product files and vulnerability definitions.
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